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Frequently Asked Questions

We Service Most Appliances - Kitchen & Laundry

Delving into the depths of your queries regarding our specialized appliance repair solutions in Sacramento, CA, we present our extensive FAQ section. We believe in keeping you informed about our services, so we’ve created a comprehensive list of typical inquiries and their corresponding responses. Is your question not covered? Don’t hesitate to connect with us for more personalized assistance.

Which appliances can you fix?

Our expertise spans across a myriad of household appliances, ensuring that you receive top-notch repair services for:

  • Washer repair
  • Dryer repair
  • Refrigerator repair
  • Freezer repair
  • Ice maker repair
  • Dishwasher repair
  • Oven repair
  • Stove repair

Does appliance diagnosis come with a fee?

Indeed, a diagnostic fee is applied when our technicians evaluate your appliance’s problems. However, should you decide to move forward with our repair services, the diagnostic expense is typically integrated into the final cost.

What’s the waiting period to schedule an appointment?

We prioritize your convenience and speed. Generally, we guarantee to set up an appointment for your appliance repair within 24 to 48 hours from your first communication with us.

Are your technicians both trained and experienced?

Without a doubt. Our squad of technicians is duly accredited and holds vast experience in the field of appliance repair. They continually participate in training sessions to stay in tune with the advancements in technology.

Are genuine parts utilized in your repairs?

Undoubtedly. We consider it crucial to use authentic, manufacturer-endorsed parts for appliance repairs, ensuring your appliance’s superior quality and long-term durability.

Is it possible to receive a quote before committing to a repair?

Absolutely. Upon the diagnosis of your appliance’s issue, our technician will furnish you with a comprehensive quote outlining the involved repair costs. The decision to proceed with the repair is then entirely up to you.

Do you back your repairs with a warranty?

Indeed. We stand firmly behind the quality of our services. Therefore, we provide a warranty covering both parts and labor for our appliance repairs. Please note that the warranty’s specifics may differ, contingent on the nature of the repair and the components used.

What forms of payment do you accept?

We’re flexible and accept a variety of payment methods such as cash, credit cards, and electronic transfers. Our technician will advise you on all available payment options at the point of service.

Can I modify or cancel an existing appointment?

Indeed, we appreciate that plans may evolve. Should you necessitate to reschedule or abort an appointment, we request you to connect with us at your earliest. We pledge to cater to your request amiably.

Is your service constrained to specific areas?

Primarily, we cater to Sacramento and adjoining regions. However, we’re always open to deliberating service options for customers beyond our customary service radius. Please get in touch with us for detailed information.

What if I need to reach out for emergency repairs after business hours?

In case of appliance emergencies beyond our usual operating hours, please dial our emergency hotline at [Emergency Contact Number]. Our standby technicians are readily available to lend their assistance.

What safety protocols are in place amid the COVID-19 pandemic?

Our unwavering commitment lies in ensuring the safety of our customers and professionals during these challenging times. We adhere to rigorous health and safety measures to curb any potential transmission of COVID-19 during our servicing visits. Our technicians are provided with masks, instructed to maintain social distancing, and regularly sanitize their tools and equipment.

Do you provide any special offers or discounted rates?

Indeed! We frequently announce exciting promotions and discounts. Do take time to visit our website or get in touch directly to explore any current special deals or reductions on appliance repairs.

How can I share my user experience or provide feedback?

Your insights are valuable to us! We welcome your feedback on our website as well as on platforms such as Google and Yelp. Your review aids us in refining our services and allows others to learn more about the Good Appliance Repairs experience.

How can I contact your customer service department?

Our customer service team is readily accessible via phone at (916) 309-9609. We’re equipped to address any queries or dilemmas you may encounter.
We trust that our FAQ section has been useful in answering some of your key inquiries about Good Appliance Repairs in Sacramento. If you have further questions or require assistance concerning your appliance repair requirements, please feel free to contact us. Your satisfaction fuels our commitment, and we eagerly anticipate serving your appliance needs!

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